1.Booking & Payment: All bookings require full payment at the time of reservation to confirm your stay. Prices are in Thai Baht (THB) and include applicable taxes.

2.Cancellation & Refund: All bookings are non-refundable. No refund will be issued for cancellations under any circumstances.

3.Date Change: Guests may reschedule their stay to a later date free of charge, provided they notify us at least 14 days before the original check-in date. The new date must fall within one (1) year from the date the change is requested. Date changes are subject to availability; any rate difference will be charged. Requests made less than 14 days before check-in cannot be accommodated. If the rescheduled stay is not used within this one-year period, the booking will be considered forfeited and the hotel reserves the right to cancel it without refund.

4.No-show: Failure to arrive without prior notice will be treated as a non-refundable cancellation.

5.Check-in / Check-out: Check-in from 2:00 PM, check-out by 11:00 AM. Early check-in or late check-out is subject to availability and may incur a charge.

6.Identification: A valid passport or national ID is required at check-in for all guests.

7.Damages: Guests are responsible for any loss or damage to the room or property during their stay and agree to cover the cost of repair or replacement.

8.House Rules: By booking, guests agree to follow the property's house rules, including no smoking or cannabis indoors, no pets, and quiet hours.

9.Liability: The Lodge Koh Kood is not responsible for personal injury, loss, theft, or damage to guests' belongings, or for any incidents arising from scooter rental or island activities.

10.Force Majeure: We are not liable for failure to provide services due to events beyond our control (natural disasters, weather, ferry cancellations, government actions, etc.).

11.Privacy: Guest information is collected solely for booking and legal purposes and will not be shared with third parties except as required by law.

The Lodge Deluxe

객실 편의시설

위치

호텔 정책